AMR’s Trusted Quality Service is nationally recognized. AMR San Diego has been acknowledged with prestigious honors by independent organizations who evaluated our operations and financial records.

Gold Standard from the Commission on Accreditation of Ambulance Service

AMR is the only emergency medical service provider in San Diego County to earn a Gold Standard from the Commission on Accreditation of Ambulance Services (CAAS), and we have retained accreditation since 1994.

The standards required for CAAS accreditation govern all aspects of AMR’s system including clinical, training, education, quality improvement, fleet, dispatch, human resources and business operations.

CAAS recognized AMR San Diego with its Gold Standard in 1994 and has awarded extensions through 2008, making us one of only 102 organizations across the country to attain such recognition.

Prospector Award from California Awards for Performance Excellence (CAPE)

In 2005, AMR San Diego became the first ambulance provider in California to be awarded the CAPE Prospector Award from the California Council of Excellence.

This comprehensive assessment adheres to the Malcolm Baldridge National Quality Award criteria which evaluates operations with a key focus on quality improvement strategies and recognizes achievement in process management, innovation, and problem-solving skills through organized work teams.

Employee Recognition

The American Ambulance Association and California Ambulance Association have selected the following AMR San Diego team members as Stars of Life, the highest honor an EMS professional can receive:
  • 2007: Liz Salerno
  • 2006: Susan Monroe and Ennis Jackson
  • 2003: Chad Henry
  • 2004: Travis Kusman
  • 1998: Todd Hombs and Paul Maxwell
AMR Paramedic Dannie Myers, San Miguel Fire Captain James Marugg and Bonita-Sunnyside Firefighter Cory Brown represented the Regional Cooperative Care Program and were honored by the California State Senate in Sacramento for their tremendous performance at the National EMS Games.

Other recent accolades include:
  • Critical Care Transport Nurse Liz Salerno was named a Health Care Hero by the San Diego Business Journal.
  • AMR Paramedic Paul Maxwell was nominated for a San Diego Business Journal’s Health Care Heroes Award for his volunteer EMS work focused on preventing youth injuries through EPIC Medics.
  • General Manager Michael Murphy was included in the San Diego Daily Transcript’s "Who’s Who in Healthcare."
 


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